In the United States, two main telecommunications networks stand out, AT&T (American Telephone and Telegraph), T-Mobile. These industry giants have a strong presence nationwide, offering a wide range of services from basic phone connectivity to cutting-edge 5G technology. Whether we opt for one of these major carriers directly or choose a mobile virtual network operator that operates on their networks, it’s hard to escape the dominance of these key players in the U.S. Telecommunications sector. Their impact is felt throughout many cell phone plans available in the country. However, making a decision between T-Mobile, AT&T can be challenging due to varying factors such as network coverage, customer service quality, and plan flexibility that influence consumers’ choices. In this comparison, we examine these three major mobile carriers based on their network coverage, pricing options, and benefits to help you in selecting the most suitable mobile network for your needs. This detailed analysis aims to offer a straightforward overview of what each carrier brings to the table to simplify your decision-making process.
Understanding your needs
Before making a decision between AT&T, T-Mobile, it’s crucial to understand what you require. Evaluating your priorities in a mobile service—whether it’s wide coverage, affordability, or access to cutting-edge technology—is key to making an informed decision. Some individuals might prioritize a strong signal at a reasonable cost; others might focus more on mobile hotspot capabilities without being overly concerned about price; while some may seek the fastest 5G network available. Regardless of your preferences, there is likely a plan out there that aligns with your specific needs.
Each carrier and their cell phone plans cater to different market segments, so let’s compare T-Mobile with AT&T to determine which carrier’s offerings suit you best. By carefully evaluating the strengths and weaknesses of each carrier concerning your personal or business communication requirements, you can choose a service provider that offers the most value and optimal user experience for your circumstances.
AT&T, T-Mobile, Verizon: Network Coverage Comparison
In today’s world, communication goes beyond just phone calls and texts. Social media platforms, video calls, and various messaging apps have become essential parts of our daily interactions. With the increasing use of the internet, our choice of mobile networks and plans is significantly influenced. Understanding the network coverage provided by the top three telecom service providers in the United States is crucial as it can greatly impact your mobile internet experience and connectivity. So, what sets apart the network coverage of these leading US carriers? Let’s explore their reach, reliability, and data speeds to find out.
When choosing a mobile carrier, factors like coverage, stability, and speed play a vital role. A provider that excels in all three areas is likely to enhance your internet usage experience by providing strong connectivity whether you’re at home, in the office, or on the move. For many individuals, an internet speed of 40 Mbps or higher is considered satisfactory as it can efficiently support most bandwidth-intensive applications such as streaming HD videos on platforms like Netflix and YouTube without any interruptions, offering a seamless viewing experience.
We’re all aware that 5G is considered the fastest option, but can we really base our carrier choice solely on 5G coverage? Definitely not. Despite the advancements towards a 5G network, it’s important to note that 4G remains the most extensively used network in the US. Not everyone owns a 5G-compatible device, and even for those who do, the infrastructure for 5G is still being developed in many locations. This highlights the ongoing significance of both coverage and quality of a 4G network when selecting a mobile carrier. It underscores the importance of taking a balanced approach in assessing telecom services. Consequently, in this piece, we will examine the coverage and performance of both 4G and 5G networks offered by AT&T, T-Mobile to determine which provider offers superior coverage, reliability, and speed. Our goal is to offer insightful analysis to aid in making well-informed decisions.
Operator | 4G coverage | Usability | Average download speed (including 5G) | Average upload speed | Delay |
---|---|---|---|---|---|
AT&T | 9.3/10 | 92.9% | 27.5 Mbps | 6.0 Mbps | 49.7ms |
T-Mobile | 8.7/10 | 95.4% | 25.8 Mbps | 8.6 Mbps | 50.4ms |
Verizon | 9.7/10 | 95.9% | 25.3 Mbps | 7.9 Mbps | 56.4 ms |
AT&T
![AT&T](https://www.diffsbetween.com/wp-content/uploads/2024/03/ATT.jpg)
AT&T isn’t the pioneer in rolling out a 5G millimeter wave network, but it does have a strong 4G network in place. This is significant as we move towards adopting 5G technologies, where a solid 4G base remains crucial for providing consistent service accessibility. While some tend to compare AT&T, T-Mobile based on their 5G performance, the widespread availability of 5G coverage in the U.S. is still limited, making it not the most critical metric yet. In terms of 4G services, AT&T boasts a 92.9% coverage across the country, nearly on par with Verizon’s reach, showcasing its competitive edge in offering dependable connectivity to a large part of the populace.
AT&T’s network stands out in terms of download speeds, offering top-notch service that enhances user experience, especially when it comes to streaming and downloading content. In a comparison among the three providers, AT&T emerges as the clear leader with an average download speed of 27.5 Mbps, showcasing its commitment to investing in network infrastructure for fast data delivery. While its upload speeds lag behind the competition at 6.0 Mbps, which is not particularly swift, this may pose challenges for users who often upload large files online. Nonetheless, for the average user, download speed typically takes precedence. On the bright side, AT&T boasts the lowest latency at just 49.7 milliseconds, providing a smoother and more responsive online experience. Crucial for activities like online gaming and video conferencing, where even small delays matter significantly.
T-Mobile
![T-Mobile](https://www.diffsbetween.com/wp-content/uploads/2024/03/T-Mobile.jpg)
Out of the three major carriers, T-Mobile has the least coverage compared to AT&T. Despite this, T-Mobile has been working hard to improve its service quality and network reliability. According to tests by Opensignal, T Mobile received a score of 8.7 out of 10 for its 4G coverage, showing significant progress in expanding its network capabilities. This score doesn’t mean you have an 87% chance of connecting online; it reflects how likely you are to access their 4G network within signal range. Understanding this difference is important for grasping the intricacies of network coverage and performance.
In terms of 4G availability, T-Mobile ranked second after Verizon, surpassing AT&T. Opensignal’s test found that T-Mobile was available around 95.4% of the time, which is a decent figure given the competitive nature of mobile networks. This highlights T-Mobile’s dedication to improving its network availability so that users can stay connected more often.
When it comes to upload speeds, T-Mobile is holding up well. Recently, it has shown significant improvements in performance, surpassing both AT&T and Verizon in terms of average upload speeds. This underscores its ability to meet the demands of users who are into creating content and engaging in real-time communication. With an average upload speed of 8.6 Mbps, T-Mobile stands out as the fastest among the three, making it great for tasks that involve uploading a lot of data. However, in terms of download speeds, T-Mobile comes second after AT&T with just 25.8 Mbps. This makes T-Mobile a reliable choice for streaming, downloading, and other bandwidth-intensive activities even though it’s not leading in this aspect. In latency performance, T-Mobile ranks well with a latency of 50.4 milliseconds falling between AT&T. This balance indicates consistent performance suitable for online gaming, video calls, and other applications that require low latency—solidifying T-Mobile as a competitive option for users seeking a mix of speed, availability, and latency considerations.
AT&T, T-Mobile: Package and Price Comparison
When choosing a mobile carrier, it’s essential to consider not only their network coverage but also their plans and prices. Understanding these details will allow you to compare what they offer with your own needs and budget. Different plans may vary in terms of speed and performance, so selecting one that matches your internet usage patterns is key for a satisfying experience. Additionally, perks like hotspot access and video streaming options can differ between carriers.
Price is a crucial factor to keep in mind as well. Typically, more features come with a higher price tag. However, investing a bit more money can greatly improve your day-to-day user experience at times. If affordability is your primary concern, focusing on cheaper options can help you narrow down your choices significantly. Before committing to any cell phone plan, evaluate your budget carefully to cross out options that are financially out of reach from the start. Some packages may be overpriced without offering substantial benefits. It’s important to strike a balance between cost and value to make sure you’re making the most of your money.
AT&T Packages
AT&T offers unlimited cell phone card packages with unlimited talk and text, with different benefits depending on the price.
AT&T package | Unlimited Starter | Unlimited Extra | Unlimited Premium |
Call/SMS | Unlimited | Unlimited | Unlimited |
Traffic | Unlimited traffic May drop during peak hours | Unlimited traffic 50GB high speed data May drop during peak hours thereafter | Unlimited high-speed data |
5G | ✓ | ✓ | ✓ |
Mobile hotspot | 5GB | 30GB | 60GB |
Free calls to Canada/Mexico | ✓ | ✓ | ✓ |
Video quality | SD video | SD video | 4K UHD |
Prices | 1 line $65/month 2 lines $60/month 3 lines $45/month 4 lines $35/month 5 lines $30/month | 1 line $75/month 2 lines $65/month 3 lines $50/month 4 lines $40/month 5 lines $35/month | 1 line $85/month 2 lines $75/month 3 lines $60/month 4 lines $50/month 5 lines $45/month |
AT&T Unlimited Starter Plan
With the AT&T Unlimited Starter plan, you have unlimited calling and data usage in the United States, Canada, and Mexico. However, your data speed might slow down during peak times when there is a lot of network traffic. Additionally, this plan only allows you to watch videos in standard definition quality. To avoid using up your high-speed data too quickly, make sure to adjust your streaming settings accordingly. You can also send unlimited text messages internationally from the U.S. to more than 200 countries, which is great for staying in touch with friends, family, or business contacts worldwide without extra costs. Moreover, the plan includes protection against spam and suspicious calls to keep unwanted disruptions at bay—a helpful feature in today’s world where unwanted calls are on the rise. However, keep in mind that this plan offers a 5GB mobile hotspot limit, which should suffice for basic browsing and emailing while on the move but may not be ideal for heavy data activities like video streaming or downloading large files.
AT&T’s Unlimited Starter plan is priced at $65 per month for one line and requires Auto-Pay activation. If you opt for four lines, you can grab a package deal of $140 per month at $35 per line, offering excellent value for top-notch high-speed data. This renders the Unlimited Starter plan a compelling choice for families or groups aiming to cut costs on their phone bill while relishing AT&T’s wide network coverage and amenities.
AT&T Unlimited Extra Plan
The AT&T Unlimited Extra plan is an upgraded version of the Unlimited Starter plan, designed for individuals who need more from their mobile service. With this plan, you’ll enjoy unlimited texting, calling, and data in the US, Canada, and Mexico, making it ideal for frequent travelers to these countries. Once you’ve used 75GB of data, your speeds may slow down during busy times to make sure you still have plenty of high-speed data available.
Additionally, with Unlimited Extra, you can stream videos in SD quality without worrying about using up your data too quickly. This plan also includes text messaging to over 200 countries, making it simple to stay in touch with loved ones worldwide. You’ll receive spam and fraud alerts as part of this package for added security on your mobile device. The mobile hotspot allowance has been increased to 30GB with this plan so that you can easily connect to other devices when needed.
This package is priced at $75 per month for individual users and requires autopay for seamless payments and peace of mind that your bill will always be covered.
When you include up to four lines, the overall monthly cost amounts to $160, resulting in a per-line cost of $40 per month. This presents substantial savings for families or groups interested in pooling resources under a single plan.
AT&T Unlimited Premium Plan
The AT&T Unlimited Premium Plan offers unlimited talk, text, and data across the U.S., Canada, and Mexico. Subscribers also gain complimentary access to HBO Max, enhancing their mobile experience without any extra cost. This plan provides unlimited high-speed data with top network priority for a reliable connection even during peak times.
Customers can enjoy 4K Ultra HD video streaming, receive spam and call/fraud alerts, and benefit from free text messaging to over 200 countries along with free roaming in 20 Latin American countries similar to the U.S. Eligible customers can save through the Signature Program and receive unlimited texting in the U.S. And Mexico under the AT&T Unlimited Premium plan, providing seamless communication with abundant texting and data options. Ideal for heavy users and families, this plan guarantees peace of mind throughout North America. Each line includes 60GB of mobile hotspot data for convenient tethering that keeps all your devices connected while on the move.
The Unlimited Elite package is priced at $85 per month for one line, catering to users seeking top-notch mobile services. Opting for autopay and paperless billing discounts can bring the monthly cost down. If you opt for four lines, the total monthly cost amounts to $200, with additional lines available at $50 each per month. This pricing setup allows larger families or groups to access premium services affordably. It’s a flexible plan that suits different requirements and budgets, providing great value and connectivity for customers.
T-Mobile Packages
T-Mobile also offers three different unlimited traffic packages:
T-Mobile Packages | Essentials | Go5G | Go5G Plus |
Call/SMS | Unlimited | Unlimited | Unlimited |
Traffic | Unlimited Traffic 50GB high speed data May drop during peak hours thereafter | Unlimited Traffic 100GB high speed data May drop during peak hours thereafter | Unlimited high-speed data |
5G | ✓ | ✓ | ✓ |
High speed hotspot | X (unlimited 3G network hotspot) | 15GB | 50GB |
Free calls to Canada/Mexico | ✓ | ✓ + 10GB of high-speed traffic | ✓ + 15GB of high-speed traffic |
Video quality | SD video | 720p video | 4K UHD |
International roaming | X | Unlimited 2G network in 215+ countries | Unlimited 2G network in 215+ countries |
Complimentary benefits | X | Netflix. 6 months of Apple TV+ | Netflix Apple TV+ |
Prices | 1 line $60/month 2 lines $45/month 3 lines $30/month 4 lines $26.2/month 5 lines $24/month | 1 line $75/month 2 lines $65/month 3 lines $51.6/month 4 lines $38.7/month 5 lines $36/month | 1 line $90/month 2 lines $75/month 3 lines $61.6/month 4 lines $46.2/month 5 lines $44/month |
T-Mobile Essentials
T Mobile Essentials plans offer unlimited texting, calling, and 4G LTE data for users seeking a generous data allowance without the extras found in premium packages. If you go over 50GB of high-speed data during peak times, your speeds may decrease as part of standard network management practices. The plan includes 480p SD video streaming to enjoy favorite shows without using up data too fast. You can also use unlimited mobile hotspot data at 3G speeds to share your internet connection with other devices, albeit at a slower pace. Moreover, while in Canada or Mexico, you can text, call, and use data at 2G speeds without worrying about additional roaming fees, providing connectivity for travelers.
The monthly price is set at $60 (requires Auto Pay activation), making it a competitive option for individuals looking for essential services at reasonable rates. By offering a third line free when you buy 2 lines, the total cost comes to $90 per month for 3 lines or $30 per month per line, enabling families and groups to save significantly while also staying connected. It’s important to note that taxes and fees for this package are charged separately, which is crucial when budgeting for the actual monthly expenses of the plan. This pricing structure helps customers know their financial obligations upfront, fostering a clear and open relationship between the service provider and its customers.
T-Mobile Go5G
T-Mobile’s Go5G plan offers unlimited talk, text, and high-speed data. However, internet speeds might slow down when the network gets busy after using 100GB. This is a standard practice used by many carriers to maintain network reliability for all users. Additionally, with this plan, you get a 15GB mobile hotspot that supports SD video streaming at 480p 720p quality, making it great for on-the-go entertainment or as a backup solution for home internet outages. Once you’ve used up the 15GB of hotspot data, you still have access to unlimited mobile hotspot traffic at 3G speeds, making sure you’re never completely disconnected, though at slower speeds suitable for basic internet needs. Calls, texts, and 10GB of high-speed data are included for free in Mexico or Canada with this plan. Perfect for travelers who frequent these countries without having to worry about roaming fees.
The T-Mobile Go5G package supports global roaming and provides data and texting services at speeds of 256kbps in more than 210 locations worldwide, making it a valuable feature for travelers and individuals with international connections who want to stay connected without facing excessive charges.
Furthermore, subscribers can enjoy benefits such as a Netflix membership that can be bundled with the plan, along with six months of Apple TV access, adding significant value to the package. This is particularly appealing for entertainment enthusiasts looking to maximize their screen time. Despite being pricier than the Essentials plan, T-Mobile Go5G reflects its higher cost through enhanced services and perks. The pricing stands at $75 per month for a single line with Auto Pay enabled or $130 per month for three lines ($43.30 per line), positioning it as a premium offering that balances affordability with comprehensive features and bonuses. The inclusion of surcharges and taxes provides transparency in pricing, allowing customers to understand the total cost upfront.
This plan caters to those who prioritize connectivity and value-added services by offering a mix of convenience, coverage, and entertainment that aligns well with today’s mobile-centric lifestyle.
T-Mobile Go5G Plus
T Mobile’s top-tier plan, Go5G Plus, offers unlimited talk, text, and high-speed data for those seeking constant connectivity without the hassle of data limits. It maintains fast speeds regardless of how much data you use, making it a great choice for heavy data users like streamers and gamers who rely on consistent performance. This plan allows unlimited streaming of high-definition videos and provides a 50GB monthly high-speed mobile hotspot (with unlimited 3G hotspots beyond that), appealing to professionals and tech enthusiasts needing connectivity across multiple devices.
When traveling abroad, it enables texting and data usage at 256kbps in over 210 countries and territories worldwide, providing travelers can stay connected without fretting about roaming fees. Additionally, subscribers enjoy video streaming perks like Netflix Basic membership (2 screens) and Apple TV membership, enhancing the entertainment experience wherever they go.
When you opt for just one line, the monthly fee is $90, which is quite reasonable given the array of features included. If you decide to go for 3 lines and activate Auto Pay, the total monthly cost comes to $150, making it $50 per line—a great deal for families or small groups aiming to cut costs on their phone plan while still getting top notch service. The pricing already covers taxes, providing clarity and making it easier for customers who prefer straightforward billing with no surprises.
Difference between T-Mobile and AT&T
Basics
T-Mobile, located in Bellevue, Washington, stands as the third largest wireless network operator in the United States. They are known for their pioneering efforts in using 5G technology to improve network capabilities and expand their customer base. A subsidiary of Deutsche Telekom, T-Mobile has grown to serve more than 76 million individuals through strategic network expansions and enhanced customer service offerings. AT&T, headquartered in Downtown Dallas, Texas, holds the position of the second largest telecommunications company in the U.S. Historically, American Telephone and Telegraph Company (AT&T) dominated the global market as a monopoly until its breakup in 1984. Throughout its long history, AT&T’s technological advancements like establishing the first transcontinental phone line, set industry standards worldwide and solidified its reputation as a telecommunications leader.
Network Coverage
AT&T and T-Mobile stand out as the top wireless network providers in the United States, both catering to a significant number of customers and offering a wide range of services. While T-Mobile excels in providing an extensive network that covers urban and suburban areas exceptionally well, surpassing its competitors in densely populated regions, AT&T shines in providing robust coverage in rural areas where other providers may struggle. People often prioritize network coverage when deciding to switch between service providers and T Mobile’s strength lies in its urban and suburban infrastructure. On the other hand, AT&T’s coverage is robust, with plans to further expand its reach extensively, showcasing a commitment to enhancing connectivity in rural areas and posing a challenge to its competitor’s dominance.
Price
When comparing the prices of AT&T and T-Mobile plans, it’s clear that AT&T is generally pricier than T-Mobile. T-Mobile stands out for offering more budget-friendly options, which is a significant advantage for them. Additionally, T- Mobile usually rolls out special deals and perks for both new and existing customers, making their plans even more enticing. Moreover, T-Mobile’s plans already include taxes and fees, giving them an edge over AT&T in this aspect. This upfront pricing approach makes sure customers have a clear billing process without any hidden costs or surprises. The T-Mobile Essentials Unlimited plan is the more affordable option at $60 per month but does not come with free Netflix or international data, which may make it less attractive to consumers seeking additional entertainment features and global connectivity in their mobile plans.
AT&T vs. T-Mobile: Comparison Chart
Feature | AT&T | T-Mobile |
---|---|---|
Plan Pricing | Generally more expensive compared to T-Mobile. | Offers more budget-friendly options with plans inclusive of taxes and fees. |
Network Coverage | Extensive coverage, particularly in rural areas. | Strong coverage, especially in urban areas; improving in rural regions. |
Data Speeds | Consistently high data speeds in many areas. | Fast data speeds; often leading in 5G deployment and speed tests. |
Customer Service | Good. Offers multiple channels for support, including in-store. | Very good. Known for a positive customer service experience. |
Perks | Offers various add-ons like HBO, international roaming at extra cost. | Includes benefits like Netflix on certain plans, free international data and texting on higher-tier plans. |
Plan Flexibility | Wide range of plans for individuals, families, prepaid, and postpaid. | Flexible plans catered to different needs, including unlimited and prepaid options. |
International Use | Various international plan options available, but often at an additional cost. | Strong features for international travelers, often included in plans. |
5G Access | 5G access included in most unlimited plans at no additional charge. | 5G included in all plans without extra fees, emphasizing 5G network expansion. |
Additional Features | Offers features like AT&T WatchTV on certain plans, and security apps. | T-Mobile Tuesdays rewards program, Scam Shield protection. |
Conclusion: AT&T vs. T-Mobile
Honestly, you can’t really go wrong with either of these cell phone providers. Considering their competitive features and customer service, both offer unlimited plans with ample data allowances and hotspot data. It’s important to keep in mind that coverage areas may vary, so think about where you’ll be using your phone the most. They both provide unlimited plans with truly limitless premium data (though at a higher cost). This could be quite beneficial if you stream a lot of videos or work remotely and heavily rely on your phone’s data connection. You can get discounts for family plans and there are plenty of more affordable prepaid options available as well, making it easier to find a plan that suits your budget and usage requirements perfectly.
However, if we had to make a choice, T-Mobile would come out on top in this scenario. With its aggressive expansion efforts and customer-friendly policies, it offers more data in its top tier plans, a larger and faster 5G network, along with some very budget-friendly prepaid choices for those on tighter budgets. T-Mobile’s Magenta plan also includes extra benefits like Netflix subscriptions, providing added value for users looking for more from their mobile plan. These aspects are particularly appealing to wireless customers.
Based on everything from the extent of services to pricing, benefits to general effectiveness, we suggest that if you must make a decision, opt for T-Mobile. It distinguishes itself not only for the variety of its services but also for the quality and value it delivers overall, positioning it as a reliable option for a diverse group of users.
FAQs
Is T-Mobile’s coverage better than AT&T’s?
T-Mobile’s 4G LTE network isn’t superior to AT&T’s 4G LTE coverage, but T-Mobile boasts broader 5G availability.
While both telecom providers offer nationwide coverage, AT&T shines in western states such as California, Oregon, Nevada, and Utah, where T-Mobile’s reach is limited. On the other hand, T Mobile leads in the realm of 5G connectivity, serving more customers with high-speed 5G compared to AT&T.
Is T-Mobile slower than AT&T?
T-Mobile’s 4G LTE service is a bit slower than AT&T’s 4G network, but T-Mobile’s 5G network is notably faster. AT&T typically reaches speeds of around 33 Mbps on their 4G network, while T-Mobile’s average 4G speeds are around 29 Mbps. In contrast, T-Mobile’s 5G network boasts average speeds of 71 Mbps, surpassing AT&T’s average of 55 Mbps on their own 5G network.
Which company offers better coverage, T-Mobile or AT&T?
AT&T typically has broader coverage than T-Mobile, particularly in rural regions. Nonetheless, T-Mobile has been extending its coverage and enhancing its network over the past few years.
Are there any specific advantages of choosing T-Mobile over AT&T?
T-Mobile is recognized for its affordable rates, unlimited data options, and customer-centric approach, including no contractual obligations and transparent pricing. They prioritize providing excellent customer service and providing customer contentment.
What are some unique features offered by AT&T that T-Mobile does not have?
AT&T provides a diverse selection of entertainment choices, including special access to HBO Max and collaborations with different streaming platforms. Additionally, they have established a significant presence in the corporate realm by offering tailored services for companies.
Do T-Mobile and AT&T offer 5G services?
Indeed, T-Mobile and AT&T provide 5G services across different regions in the country. T Mobile has put in substantial resources to enhance their 5G network, and AT&T is also extending its reach with 5G coverage.
Can I switch from T-Mobile to AT&T or vice versa without any issues?
Yes, you can switch between T-Mobile and AT&T, but there may be some considerations such as early termination fees, phone compatibility, and coverage in your area. It’s recommended to check with both companies before making the switch.
Are there any family plans available with T-Mobile and AT&T?
T-Mobile and AT&T both provide family plans that enable you to include several lines on one account at a reduced price. These packages typically come with unlimited calling, texting, and data for each line.
Do T-Mobile and AT&T offer international roaming services?
Indeed, both T-Mobile and AT&T provide international roaming options that enable you to use your phone in foreign countries. It’s crucial to verify the specific international packages and fees of each carrier before embarking on your travels.
Can I keep my current phone number if I switch from T-Mobile to AT&T or vice versa?
Sure, you typically have the option to keep your existing phone number when transitioning from T-Mobile to AT&T. This procedure is called number porting and is widely accepted in the telecommunications sector.
Do T-Mobile and AT&T offer discounts for military personnel or veterans?
Both T-Mobile and AT&T provide special deals for military members and veterans. These offers usually involve discounted prices on services and devices for current service members, veterans, and their families.
How do T-Mobile and AT&T handle customer service and support?
T-Mobile is recognized for its focus on customer satisfaction and has been honored for its exceptional customer care. AT&T also provides customer assistance through different avenues like phone, chat, and in-person help.
Can I bundle TV and internet services with my T-Mobile or AT&T wireless plan?
AT&T provides combined packages that include television, internet, and mobile phone plans via its AT&T TV and AT&T Internet services. Currently, T-Mobile does not offer bundled services that include television and internet.
Do T-Mobile and AT&T offer trade-in programs for old devices?
Both T-Mobile and AT&T have programs where you can exchange your old device for credit toward a new one or to pay your bill. The amount you get for the trade-in depends on the condition of your device.
What are the data speeds like with T-Mobile and AT&T?
T-Mobile and AT&T both provide quick data connections on their networks, with the speed of the connection depending on where you are, the device you’re using, and how busy the network is. Both companies have been working on enhancing their network infrastructure to offer faster speeds.
Can I access customer account information and manage my account online with T-Mobile and AT&T?
T-Mobile and AT&T both provide online account management portals and mobile applications that enable users to check their account details, pay bills, adjust plans, and customize settings.